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Sales Force Automation...Some members of our group have extensive experience working with sales groups. They have worked with business managers that considered sales reporting, follow-up, performance measurement, document management, campaign assessment, all virtually insurmountable tasks. There are excellent programs available that streamline and automate those tasks very effectively. We can guide you through the analysis, product selection, customization, implementation and ongoing maintenance of this type of automation. Customer Relationship Management... Keeping track of every time you touch your customer - what they purchase, where they are located, servicing issues, delivery problems, what is on order, etc., is an extension of Sales Force Automation. Typically, it incorporates all the information systems you operate, thereby putting all related information in front of the next person that has dealings with your valued customer. We would be pleased to assist you in evaluating the potential for better customer service by gathering all the information into one system. [Next]
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